1. Our commitment to privacy

This privacy policy sets out how Two Blues Solar Limited (“TBS”, “we”, “our”, “us”) uses and protects the personal data we may collect about you or that you provide to us. It also explains the legal rights you have in relation to your data and how you may exercise them.
We will process your data for the following lawful purposes: with your consent; to fulfil our contractual obligations to you; and where there is a legitimate interest to do so. You can contact TBS directly by emailing: info@twobluessolar.com

2. Who we are

Two Blues Solar Limited is a company registered in England and Wales.
Company number: 14070522
Registered address: C/O Rpgcc, 40 Gracechurch Street, London, England, EC3V 0BT

3. The type of personal information we collect

We currently collect and process the following information:
Your name, job title and company name
Your business email address
Your phone number

4. How we get the personal information and why we have it

We process personal data that is provided to us directly by you for the purposes of discussing a potential power purchase agreement with your business, or for us to fulfil our contractual obligations to you once you become a client. We also receive personal information indirectly from other publicly available sources such as social media, corporate websites, related industry websites, and online directories. We may use the personal data that you provide to us or that we receive from third parties in the following ways:

  • Direct marketing: Where you have expressly consented to us doing so, where you have purchased services from us, or where we otherwise have a legitimate interest or legal right, we may contact you by telephone or electronic message (e.g. email or SMS) for the purposes of providing information on our services. If you wish to opt out of receiving further marketing communications from us, please email us at info@twobluessolar.com.
  • Email tracking: We may include small pixel tags (small image files) within the emails we send you in order to determine whether our emails are opened and/or whether the hyperlinks inside our emails are clicked. We may also collect browser, location, and device data from our email communications. This information allows us to better understand whether we are meeting our users’ needs and how we can improve our communications. You can opt out of receiving our direct marketing emails by following the instructions in each email, or by contacting us at info@twobluessolar.com.
  • Transactional purposes: We may process your personal data to provide you with the information that you request from us and to carry out our obligations arising from any contracts entered into between you and us, such as a Power Purchase Agreement.
  • Legal compliance: To comply with any relevant legal obligations.
  • Internal administration and analysis: To process job applications, to administer our database, and to measure the effectiveness of any direct marketing we carry out.
 
 

5. Disclosing personal data to third parties

We may disclose your personal data to third parties in the following situations:

  • To third party partners who enable us to fulfil our contractual obligations to you through the provision of solar installation, maintenance services, and funding;
  • To third party partners who help us by providing services such as technology, legal, marketing, advisory, or other services;
  • To a purchaser of the business or business assets: if Two Blues Solar, its business, or its assets are acquired by a third party, personal data held by us about our users, suppliers, or customers will be one of the transferred assets;
  • To referees or employers: if you are enquiring about a job or making an application, we may disclose your personal data to third parties such as your referees or current and previous employers, if you ask us to contact them.
 

We always aim to ensure that personal data we pass to third parties is used by them only for lawful purposes and in accordance with this privacy policy.

6. Cookies

Our website uses cookies to analyse website traffic and optimise your experience. We use Google Analytics (via Google Tag Manager) to collect anonymised data about how visitors use our website. When you first visit our website, you will be asked to accept or decline non-essential cookies. If you decline, analytics cookies will not be set. You can change your preference at any time by clearing your browser cookies and revisiting the site. For more information about how to manage cookies, please visit www.ico.org.uk/for-the-public/online/cookies.

7. How long we keep your data

We have a data retention policy that ensures we don’t use or store your personal data for longer than is necessary. We consider the following when determining retention periods:

  • Guidance from the UK Information Commissioner’s Office or other regulatory agencies, or industry best practice recommendations;
  • The business rationale for collection and expiry of the purpose for which personal data was collected;
  • Our ongoing ability to ensure the accuracy of the data;
  • Legal and regulatory requirements.

If you would like to know more about how long we retain specific categories of data, please contact us at info@twobluessolar.com.

8. Legal basis

We collect and process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
For the purposes of these laws, the data controller is Two Blues Solar Limited, company number 14070522, registered address 27A Brownlow Mews, London, WC1N 2LQ.

9. How we store your personal information

Your information is securely stored in our customer relationship management database. We are committed to keeping your personal data secure and will take appropriate technical and organisational measures to protect your personal data from loss, unauthorised use, disclosure, or destruction.

10. Your data protection rights

Under UK GDPR, you have the following rights in relation to your personal data:
The right to access. You can request a copy of the personal data we hold about you;
The right to rectification. You can ask us to correct inaccurate or incomplete data;
The right to erasure. You can ask us to delete your data in certain circumstances;
The right to restrict processing. You can ask us to limit how we use your data;
The right to object. You can object to us processing your data where we rely on legitimate interests, or for direct marketing purposes;
The right to withdraw consent. Where we rely on consent, you can withdraw it at any time.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please note that we are not required to rectify or erase your data where doing so would prevent you from meeting your contractual obligations to us, or where we are legally required to retain copies of your personal data.

11. Contact

Please contact us at info@twobluessolar.com if you wish to make a request or have any questions regarding this privacy policy. We will do our best to respond to any questions and address any concerns. You are also able to register any complaints regarding the processing of your personal data directly with the UK Information Commissioner’s Office: www.ico.org.uk